Company: SLRIS

Job Role: Talent Acquisition Operations / Onboarding Manager

Email: career@slris.com

Key Responsibilities

Manage Talent Acquisition Operations and onboarding processes.

Support TA and onboarding query escalation and resolution.

Manage and mentor a team of:

3 Full-Time Employees

1 Fixed-Term Contractor

Provide escalation support for technical and functional issues related to:

iCIMS ATS

ServiceNow New Hire Onboarding Journey

Collaborate with multiple stakeholder groups including:

IT Teams

Talent Acquisition COE

People Operations (HR)

Identify issue trends and proactively develop solutions.

Analyse support ticket trends and recruitment data.

Prepare detailed documentation and reports.

Provide guidance and mentorship to team members.

Improve operational efficiency across recruitment and onboarding processes.