Company : Artech Infosystems Private Limited

Job Role : HR Operations

Contact : 8553259527

Key Responsibility :

Handle inbound calls, emails, and chats from candidates/customers.

Provide recruitment support for fresh applicants and rehires.

Guide candidates through self-service portals.

Perform security verification as per company policies and GDPR guidelines.

Make outbound calls when required.

Ensure timely issue resolution while maintaining high customer satisfaction.

Meet SLA targets and quality standards.

Update process documentation, knowledge base, and SharePoint repositories.

Collaborate with team members and adhere to company policies.