Company: Acro HR Solutions

Job Role: HR Operations

Email: arpita.agarwal@acrocorp.com

Key Responsibilities

Support US HR operations for North American corporate HR processes.

Manage unemployment claims administration by collecting employee records, documentation, and relevant information.

Review separation details, attendance records, disciplinary documents, and employment history.

Prepare accurate responses for unemployment claims and related inquiries.

Participate in unemployment telephone hearings as company representative when required.

Coordinate with HR teams, managers, vendors, and stakeholders for required information.

Maintain confidential employee records and HR documentation.

Handle employment verification requests while following confidentiality guidelines.

Track and report employment verification activities.